How an infrastructure group automatically processes 98% of its weigh tickets

98% of weigh tickets
processed automatically
1 unified processing route for
paper and digital slips
Daily real-time checks instead of
retrospective audits
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The challenge

A Dutch infrastructure enterprise receives dozens of weigh tickets daily, delivered both in paper format and digitally.

Paper slips were manually transcribed by site supervisors into the loading register and linked to the corresponding transport run within the fleet administration system.

Digital slips originate from various weighbridge systems. Site supervisors merged this data and exported it to both the loading register and fleet administration. Because these source systems provide data in inconsistent formats, exports frequently required manual formatting prior to processing.

This constituted low-value manual labor. Furthermore, errors occurred with regular frequency on both paper and digital slips, such as incomplete license plates, net weight exceeding gross weight, or exit timestamps recorded prior to entry timestamps. Due to the sheer volume of slips, these discrepancies often went unnoticed, compromising the accuracy and completeness of the loading register.

The solution

We developed an AI agent that consolidates, validates, and directly processes all weigh tickets into the loading register and the fleet administration system.

How the AI agent processes the weigh tickets

Paper slips
Paper slips
Slips with errors
Digital slips
Weighbridge system 1
Weighbridge system 2
Weighbridge system 3
read by
AI agent
all checks pass
Administration
Loading register
Fleet administration
discrepancy
Site supervisor reviews
after review
Weigh ticket 0418
Date21-09
License plate12-BXR-4
Materialzand
Gross38.420 kg
Tare14.960 kg
Net23.460 kg
Weighbridge N
  1. 1

    Reads every slip

    The AI agent ingests paper slips and digital data streams from the weighbridge systems, regardless of origin or layout.

  2. 2

    Standardizes the data

    All extracted information is converted into a uniform layout, ensuring consistent recording for every transaction.

  3. 3

    Validates and registers

    Weight, transport run details, and material types are cross-checked against project expectations. The slip is then matched to the transport run in fleet administration and the loading register is updated.

Registration

License plate12-BXR-4
Materialsand
Net weight23.460 kg
The weight is within the expected range.
The transport run and the material match.
Fleet administrationmatched
Loading registerupdated
Processed automatically
Phases of our framework covered
  1. 01AI strategy
  2. 02Process and opportunity analysis
  3. 03Use case portfolio
  4. 04AI Lab
  5. 05AI production and process redesign
  6. 06AI change management
View the full framework →

The result

98%

Of weigh tickets are processed without human intervention, directly into the loading register and fleet administration.

One day as an example

48 weigh tickets

47 processed automatically1 routed to a supervisor
The primary benefit

Site supervisors regain valuable time to operate on-site and actively guide project operations.

Frequently asked questions about the automated processing of weigh tickets

Does this solution work with handwritten slips?
Yes. Any slip that cannot be recognized with sufficient confidence is flagged as an exception and routed to a site supervisor. In such cases, the AI agent does not populate uncertain values.
Do weighbridges or their underlying systems require modification?
No. The AI agent integrates with the existing export files produced by the systems. Existing hardware and software remain completely unchanged.
What happens to slips with discrepancies or errors?
The slip is forwarded to a site supervisor along with the identified reason for the exception. Following manual verification, the slip is processed accordingly.
Are processed slips still auditable and verifiable?
Yes. Every entry remains fully traceable to the original source slip, including the specific data values extracted by the AI agent.
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through Disruption,
together

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